Frequently Asked Questions
Please read our FAQs to find a quick solution to any problems you might be facing 🙂
I’ve lost my login details. How do I find them?
When you signed up, we sent your login details to your inbox. Please search for the email titled: ‘Your Login Details for Options Texting Course’. Inside you’ll find details of your username and login link to access your online training.
If you can’t find it, check your spam folder or promotions tab. Sometimes our emails end up there. If you still can’t find it, please check any other email accounts you may have. In case you signed up with a different email address.
Alternatively, please login via our homepage: www.optionstexting.com and tap LOGIN in the top right corner. From there you can find a password reset link.
PLEASE NOTE: We have 2x membership portals where customers log in – optionstexting.com and optionsmembers.com. So if you do not receive a password reset email via the optionstexting.com login page, then you likely purchased via optionsmembers.com. If so, please try to login via here: www.optionsmembers.com/login or tap the password reset link via this page.
I’ve forgotten my password. How do I change it?
If you’ve forgotten your password, you will find a link to reset your password on the login page. Navigate to www.optionstexting.com/login. On this page you’ll find the link to reset your password: ![]()

You can also change your password inside the Members Area via the ‘My Account’ page. Simply navigate to ‘My Account’ -> scroll down to ‘Account Details’ and tap ‘Edit’ -> on the ‘Update Account Details’ screen you can change your password.
IMPORTANT: We have 2x membership portals where customers log in – optionstexting.com and optionsmembers.com. So if you do not receive a password reset email via the optionstexting.com/login page, then you likely purchased via optionsmembers.com. If so, please try to login via here: www.optionsmembers.com/login or tap the password reset link via this page.
Can I get help for my specific situation with a girl I’m texting?
While OPTIONS develops your mindset and core texting skills, we understand that every situation with a girl is unique. Sometimes it’s hard to know what to say next, when to text her back, or how to handle her silence without messing things up.
That’s why we created an AI-powered app designed to give you real-time, situational help with any girl you’re texting. It’s built with the OPTIONS system hardwired into its brain – the same mindset, formulas, and strategies – so you can trust the advice and message suggestions it gives you. It’s essentially like having Rich guide you 1-on-1, 24 hours a day, whenever you need help.
With the app, you can check if your draft message is OK to send, so you don’t say the wrong thing and mess things up. You’ll also get help crafting the perfect text to send next, with the AI reading her tone and interest level to guide your response naturally and confidently. And when you’re feeling uncertain or stressed, you can talk things through with the AI to get clarity, reassurance, and peace of mind.
Thousands of OPTIONS customers rely on the app every day to take the guesswork out of texting – helping them avoid saying the wrong thing so they can build a better connection with the girl they like. If you don’t already have Options AI included with your membership, get started here – www.optionsapp.com
What’s included in Options Academy?
Options Academy is our advanced video training program designed to help you build confidence, master modern dating, and find your dream girl. It builds on everything you learn in OPTIONS to help you become truly unstoppable with women and win at life.
Each month, you’ll unlock 10+ in-depth videos from the OPTIONS team covering proven dating strategies, communication techniques, and in-person social skills to master dating. Whether your goal is to find the right partner or date multiple women, you’ll get practical guidance every step of the way.
You’ll also gain access to interviews with women, live webinars, and bonus material created exclusively for Academy members only.
Your first month’s training will ensure you take that one special girl or any girl you like on a date that’s so perfect, you will be waking up next to her the very next morning. You will also master the 9 powerful traits that will turn you into a man with options. Options Academy students are free to cancel their subscription at any time. Simply email our customer happiness team: support@optionstexting.com and request cancellation to the Academy. Its as easy as that 🙂
Is Options AI included with my Academy membership?
Yes. If you purchased the $27 OPTIONS Texting System special offer – you receive full, unlimited access to Options AI at no additional cost as part of their membership.
That means you’ll always have your personal AI wingman available for 24/7 situational support, along with the monthly Academy coaching videos, live webinars, and future content releases.
If you’re not an Academy member, Options AI is available separately as a standalone app for just $39 USD/month.
Like all premium AI platforms, Options AI has ongoing operating costs every time it’s used. We’ve kept the monthly price as low as possible so more men can benefit from having a personal AI wingman whenever they need one. 🙂
How do I cancel my Academy membership?
The cancellation process depends on the type of subscription you have.
If you purchased the $27 OPTIONS Texting System offer:
Your purchase also includes a 14-day trial of Options Academy, which gives you 5+ hours of dating skills video training every month, plus full access to the Options AI app. After your 14-day trial, your Academy membership continues for $39 USD/month, billed every 30 days until you cancel.
Your subscription is managed by our support team, rather than through the “Manage Subscription” button inside the app.
Simply email: support@optionstexting.com from the email address associated with your account and let us know you’d like to cancel. And we’ll cancel your subscription and confirm by email.
Please note: When your Options Academy subscription is cancelled, your access to Options AI will end immediately. You will no longer be able to access the AI or submit prompts from that point onward. You will, however, keep access to the Academy training videos you’ve already received.
If your latest $39 monthly payment has already been processed and you’d like to continue using Options AI for the remainder of your current billing period, we recommend waiting until near the end of that period before requesting cancellation.
To cancel before your next $39 payment, please email us at least 24 hours before your next billing date. Your subscription is billed every 30 days from your most recent billing date.
If you cancel during your 14-day trial, you will not be charged the recurring $39 monthly payment.
Cancelling Options Academy does not affect your access to the OPTIONS Texting System course. You have lifetime access to that 🙂
If you have an Options AI app-only subscription:
If you subscribed to Options AI as a standalone app subscription, you can manage and cancel your subscription directly inside the app. Simply navigate to: My Account → Manage Subscription

From there, follow the instructions to cancel your subscription.
Not sure which subscription you have? Just email support@optionstexting.com and we’ll check your account and help you cancel.
Why are there multiple charges on my card?
Did you buy any additional products from us? We sometimes give you the option of adding complementary products to your purchases. If you see multiple charges, then you took us up on that.
To check what products you purchased, look at the emails you received on the date of your original purchase. Search in your inbox for this exact phrase: “Order Confirmation”. That will pull up the invoices we sent your way. Or, just contact us and we’ll let you know!
For any issues concerning billing, refunds and subscriptions, please get in touch with our customer support team via: support@optionstexting.com. If you’ve already done this, please wait for our team to get back to you. Thank you 🙂
How can I get access to your other dating products?
We get excited when guys get excited about learning more from us. To explore our product library, please navigate to the ‘Dashboard’ within the members area. Or use this link (if you’re already logged in): www.optionstexting.com/courses
Still can’t find the help you need?
If you still can’t find a solution to a problem, or you’d prefer to speak to a human, please email us directly at: support@optionstexting.com and one of our dedicated support team will get back to you.
PLEASE NOTE: Our support team will only handle questions regarding your account, technical issues, and billing. If you want specific help with a girl you’re currently texting – please access our AI powered texting coach here.
IMPORTANT: If you email us outside of normal business hours (9 AM – 5 PM EST, Mon – Fri), the wait for an initial response may be longer than usual. If it’s a weekend, we will get back to you on Monday.
If you’ve already emailed support, please be patient. You can expect to receive an answer to your email within 24 hours (usually a lot quicker). Please do not send multiple emails regarding the same topic as this slows our response time to yours and others’ inquiries.
And please see our Terms & Conditions for any further information.
Thank you for your patience and support 🙂
The Options Team
